I'm asking myself why?

As the title suggests I'm asking myself why oh why did I want to change internet/phone provider back to the one I had a few years ago? I should have reminded myself of the constant problem I had of having to ring them every month to sort out billing problems. That was the reason why I changed from them in the first place. I guess it was because we were offered cable internet for no installation cost and wireless connections.

But now of course come the billing problems. At first we were charged for installation and I had to ring to sort that out, then to sort out the wrong plan bill and so on. In the last couple of months I've had a welcome credit added twice so my phone bill has arrived with heaps of credit on it. Then I rang to work out why I haven't got a bill for the internet and they told me not to bother about the double credit. They also said they would put the internet bill on hold until they could work out how to bill me with the 'new' system. Now they've sent me a bill for the new internet month saying that I've paid the last month (I haven't - because they couldn't send me a bill).

If this keeps going they'll be sending me a cheque each month for using their phone/internet service.